This Privacy Policy describes how Pags.ai ("we," "us," or "our") collects, uses, and discloses your information when you use our services through our website ("Web App"), email, the WhatsApp Business Platform, or any other platform we offer, including our integration with Google Calendar.
1. Introduction
Our application helps you manage your schedule by creating, updating, and deleting events on your Google Calendar. You can interact with our service through various channels. To provide these services, we require access to certain information you provide and, with your permission, to your Google Calendar. This policy outlines what data we access, how we use it, and your rights regarding this data.
2. Information We Collect
When you interact with our service, we collect the following types of information:
a) Information You Provide to Us:
- Via our Web App: When you create an account or use our Web App, we may collect your name, email address, password, and any information you enter to create or manage events. We may also collect technical data about your interaction with our site.
- Via Email: When you send us an email, we collect your email address, the content of your message, and any attachments.
- Via WhatsApp: When you message us on WhatsApp, we collect your phone number, the name associated with your WhatsApp account, and the content of your messages.
b) Information from Google Calendar (with your authorization):
- Calendar Information: We access your calendar to view free/busy times to help you schedule events without conflicts.
- Event Information: We access permissions to create, read, update, and delete events on your behalf. This includes event titles, descriptions, attendees, and start/end times.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: We use the content of your requests—whether received via the Web App, email, or WhatsApp—to understand your scheduling needs. We then use your authorized access to Google Calendar to create, update, and delete events as you direct.
- To Communicate with You: We use your contact information (such as your email address or WhatsApp phone number) to send you confirmations, notifications, and other communications related to your account and the events you manage.
- To Improve Our Services: We may use anonymized and aggregated data to analyze usage patterns across all our platforms and improve our application's functionality.
4. How We Share Your Information
We do not sell your personal information. We only share your data with third parties in the following circumstances:
- Service Providers: We rely on third-party vendors and services to operate. For example, your WhatsApp communications are processed by the WhatsApp Business Platform (governed by Meta's Privacy Policy), and we may use other providers for services like email delivery, cloud hosting, and infrastructure. These providers are only given access to the information necessary to perform their functions.
- With Your Explicit Consent: We may share your information with other parties if you give us explicit permission to do so.
- For Legal Reasons: We may disclose your information if required by law or in response to a valid legal process, such as a court order or government request.
5. Security
We are committed to protecting your information. We implement industry-standard technical and administrative security measures to prevent unauthorized access, use, or disclosure of your data across all our platforms.
6. Data Retention
We do not store your detailed Google Calendar data on our servers; we access it in real-time to perform requested actions. We retain the data you provide us via the Web App, email, or WhatsApp for as long as is necessary to provide our services, offer customer support, and comply with legal obligations. Afterward, data is deleted or anonymized.
7. Your Rights and Choices
You have the following rights and choices regarding your data:
- Revoke Google Calendar Access: You can revoke our access to your Google Calendar at any time by visiting your Google Account security settings page. If you revoke access, our service will no longer be able to manage your calendar events.
- Manage Your Account: You can review and update your account information by logging into our Web App.
- Email Opt-Out: You can opt-out of receiving promotional or marketing emails from us by following the "unsubscribe" link included in those emails. You will continue to receive essential transactional emails related to your account and services.
- Stop WhatsApp Communications: You can stop receiving messages from us on WhatsApp at any time by replying with the word "STOP".
- Data Access and Deletion: You may request access to or deletion of your personal data by contacting us at support@pags.ai.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at help.pags@gmail.com.